How can I purchase these products?
Simply choose the product, add it to the cart and proceed to checkout with the payment mode of your choice.
When will I get my products, once the payment is made?
You will get it instantaneously. It does not take more than a couple of minutes for the products to be activated in Member's Area.
How can I be sure if my payment was successful?
We will inform you through email for confirmation, when your payment is made.
Payment is deducted from my card but I have not received any product?
Sometimes orders need to be reviewed by our billing team. Your account will be activated within 12 hours. If it takes longer than that, please email email@example.com and include the date of purchase and your e-mail ID used to make payment. Include the payment mode you used to make payment as well. If you have made the payment with card then send the last four digits of Credit Card too.
My card has been rejected by the system. What do I do now?
- - Make sure you fill all fields in the "credit card payment" form;
- - Re-check, or re-enter your credit card information.
If the problem continues then contact your bank and confirm if you are allowed to use the card for online transaction. You can also contact firstname.lastname@example.org for further assistance.
Can I pay without using Credit Card?
Yes, you can use other methods for purchasing CertKiller products too. Options such as PayPal, Bank Wire, Western Union are available. E-mail email@example.com if you need information regarding any of these methods.
Which credit cards are accepted by CertKiller?
All major credit cards are accepted. The list includes Visa, MasterCard, Delta, Electron and Maestro.
Is the information I am providing, secure with CertKiller?
Yes. As a matter of fact we do not even get to see that information since our payment processor takes care of it. They check the information, verify it and forward the payment to us with an approval or decline.
Are these products free of Viruses?
We take great care in making these products secure and safe for our customers. The security of the site is handled by McAfee antivirus software company and www.certkiller.com has been declared as a hacker-safe website: McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams.
Is customer information shared with third parties?
Your privacy is important to us. We never share any information with any third party. You will only be contacted by us through email and you can even stop that from your Member's Area.
Will I get a receipt?
Yes, you will get a receipt in your email. You will also be able to access it through your Member's Area.